Many businesses are adopting remote working practices as more and more technologies can accommodate an online work style. Video by Emily Olstad.
Miles Hischier is the co-founder and Director of Sales at HiView Solutions, a Google Cloud partner that helps organizations improve their remote collaboration techniques and technologies.
Hischier founded HiView as an Information Technology (IT) company in late 2016 along with his co-founder and Director of Services, Narjit Patel. After deciding to centralize HiView around Google Cloud, they joined the Google Cloud Partner Program, which provides businesses with resources to leverage Google Cloud offerings.
The HiView founders then met Juan Morales in 2018. Morales, now the Director of Technical Services at HiView, was an engineer with a skill-set that aligned with the needs of the startup. Morales also knew several individuals with similar engineering know-how, all looking for employment opportunities where they could utilize their expertise.
The only issue: Morales and his colleagues were living in El Salvador.
Hischier, however, viewed the challenge as an opportunity to utilize the remote technology that his business is founded upon. He had Morales start working remotely for HiView from El Salvador, and HiView began to expand their teams across continents.
“That’s the company we’re looking to build,” Hischier said. “Our mission statement is, ‘Building your business for tomorrow,’ and we really feel that this remote, hybrid structure is here to stay.”
HiView continued to remotely scale up their El Salvador team over the next few years. Hischier didn’t meet his startup’s 15 El Salvadorian employees in-person until 2021 –– three years after they were initially hired.
The company operated efficiently despite its being completely remote, according to Hischier. The only challenge was “the socialization aspect,” he said.
To remedy the issue, Hischier spent a week in El Salvador, meeting and working alongside HiView’s Latin American team. Several employees from El Salvador also visited San Luis Obispo to visit the HiView base of operations, the Center for Innovation and Entrepreneurship (CIE) HotHouse.
“We really believe that good work and good ideas can come from anywhere,” Hischier said. “You don’t have to be in a single company, corporate office.”